The flood events of February and May 2022 had a significant
effect on the Ipswich community and continue to do so.
During August and September 2022, Council undertook a flood review which included community consultation. The flood review has produced two reports, a strategic review and operational review. These reports made 47 recommendations between them. They reflect Council's commitment to continuous improvement and transparency.
The recommendations are designed to:
- Protect people, property, and the environment from disaster impacts
- Empower and support local communities to manage disaster risks, respond to events and be more resilient.
summary, the flood review found organisational structures, resources, documents
and processes are in place to effectively manage disasters. Areas for
improvement were mainly related to refinement in how those things are put in place.
Following this review, we will continue to improve our resilience and the community's resilience, to future floods.
What we reviewed
Over 50 websites containing numerous documents
7 debrief sessions for responders
4 community forums
31 response and recovery people interviewed
On 21 April 2022 Ipswich City Council resolved that council undertake a review of the 2022 flood event, including public participation and submissions, by:
- Publishing a Flood Review 2022, including preparation, planning, the emergency response, and communications effectiveness.
- Conduct public forums and seek residents’ feedback on all aspects of the flood event, including, but not limited to, preparation, emergency response, post-event response, and future flood mitigation measures.
- That submissions and public hearings be made public, except where privacy or operational sensitivity requires confidentiality, in the interests of transparency.
- Develop a final report and plan of action for council's consideration, including suggested actions for all levels of government, before the December 2022 Ordinary Council meeting.
- Provide insight and assurance as to council’s and other entities’ capacity and capability to respond to flood events
- Provide an opportunity for you to provide input and feedback to feel valued and heard
- Provide insight into community resilience, and expectations regarding disaster and flood events.
- Educate and inform the community and stakeholders about disaster management systems and personal preparedness.
Be Flood Ready
Understand your flood risk and know how to take simple precautions to minimise the impact of flood to your property
Find the latest road, weather and other real-time information on the Ipswich Disaster Dashboard.
Get Ready Queensland is a year-round program helping all Queenslanders prepare for natural disasters.
How does disaster management work?
A 3 minute video by Volunteering Queensland about Queensland disaster recovery arrangements.
Managing Future Floods
Council recently developed the Ipswich Integrated Catchment Plan.
This Plan takes a holistic approach to building flood resilience by integrating the full spectrum of flood risk and catchment planning.
Severe Weather February 2022 Recovery Plan
October to December 2022 Quarter Plan.
What was discussed on the Listening Tour
- Council’s Disaster Dashboard was helpful and kept up to date, giving the community a reliable source of information
- Council was proactive at sharing information, not only on the Disaster Dashboard but also on social media platforms
- During the event, Council staff and Councillors were perceived to be helpful, provided localised updates and undertook relevant actions if the information could not be issued at that time (e.g. issuing a follow up call or sending information to residents)
- Council assisted the community in their clean-up efforts by immediately allowing the use of the Council Resource Recovery Centres for free and providing waste trucks into the more heavily impacted communities as soon as the water receded to remove waste reducing the emotional impact of seeing flood damaged property on the streets
- Multiple Councillors and Council Officers reached out to the community during and after the flood event and helped them
- Assistance from non-profits, e.g. Lifeline
- The Recovery Hubs were organised quickly and provided a lot of support to community members
- Use clear messaging which can be easily understood for notifications, print material, online and social media
- Participants would rather be overprepared than underprepared – Council could have equipment ready in identified and potential flooding areas to assist residents with preparations
- Access to localised flood mapping data
- Council could provide awareness that blocking the number used for emergency announcements will block future announcements and information and to build awareness that emergency announcement/text and other notifications are used
- Accessible and multilingual messaging is needed to ensure it reaches all members of the community
- Recovery Hubs could be open for a longer timeframe
- A central register to track volunteers in the community
- Greater education for residents on where emergency facilities are located and where supplies can be found i.e. food
- Establish an official emergency/recovery centre which is a safe location for those to stay during future flood events in communities where isolation is known to occur