Ipswich hail events October 2020

Ipswich and surrounding regions have been impacted by severe hail storms in recent weeks. The Bureau of Meteorology is predicting more severe storm events throughout the season.

We encourage Ipswich residents and visitors to stay informed, be prepared and look after each other during these times.

What this page is designed to do

This page is designed to be a source of information to help residents who have been impacted by the recent hail storms. Keep checking the page regularly as it will be updated as new information comes to hand.

For those impacted by recent storms

  • Queensland Fire & Emergency Services (QFES) personnel are assisting those affected by severe weather
  • QFES has received a significant number of requests and personnel are working as safely and quickly as possible to respond
  • Please be patient, QFES crews will get to you. There has been extensive damage caused to properties, including roofs. QFES crews are carrying out very complex work at height, which does take time
  • Please call 132 500 or use the SES App for SES assistance; dial Triple Zero (000) in an emergency
  • SES volunteers from outside locally-affected areas are assisting local SES volunteers
  • Please pay attention to weather warnings issued by the Bureau of Meteorology (BoM)

What is Ipswich City Council doing in response to severe weather events?

Council is assisting the community in the following ways:

  • Distributing and promoting storm preparedness and relief information across the community
  • Ramping up waste services to support clean up
  • Engaging with the community to understand impacts and issues, and taking action as required
  • Coordinating relief at the YMCA Springfield Lakes Community Centre.
  • We are using social media (ICC's Facebook page) to distribute information immediately as it comes to hand. Please like and share the page.

Information in other languages

Information about natural disasters and financial assistance grants, in a range of languages, is available here.

Need more information?

If you have a question which cannot be answered by the information on this page, please email Council at hailevent@ipswich.qld.gov.au We will get back to you with a response as soon as possible.

Stay informed and find support via the links below.

Information for Ipswich residents

Hail Relief Campaign

Hail Relief Campaign

Ipswich City Council has partnered with GIVIT to manage donated funds and all offers of goods and services following destructive storms in south-east Queensland. Hundreds of homes are uninhabitable and many more have severe damage, including loss of food, essential household items, furniture, clothes, school and work uniforms and equipment.

How to donate

To help people affected by the recent severe storms you can donate funds, goods, time and services online at givit.org.au.

How to access support

GIVIT is working closely with Ipswich City Council, UnitingCare, Lifeline and Springfield YMCA Community Centre teams who are on the ground providing emergency assistance. Please get in touch with the teams in your area.

All you need to know about financial assistance and support services

The Queensland Government has activated the following grants for defined areas within Greater Springfield area (Springfield and Springfield Lakes), Rosewood and Willowbank:

1. Emergency Hardship Assistance Grant

To support people directly impacted by a disaster who are unable to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation. Amount: The amount available is $180 per person, or up to $900 for a family of five or more.

2. Essential Household Contents Grant

If people are uninsured or unable to claim insurance, they may be eligible for financial assistance to provide a contribution towards replacing or repairing essential household contents, such as beds, linen and white goods, that have been lost or damaged in a disaster. This grant is income tested. Amount: Up to $1,765 for single adults, and up to $5,300 for couples/families.

3. Essential Services Safety and Re-connection Scheme

If people are uninsured, or unable to claim insurance, they may be eligible for a grant to help reconnect essential services that were damaged by a disaster. This grant is income tested. Amount: There are two parts to the grant:

a) Inspection: up to $200 towards a safety inspection for each essential service needing re-connection (electricity, gas, water and sewerage or septic system)

b) Repair: up to $4,200 towards repair work to enable essential services to be reconnected (for example, electrical rewiring)

4. Structural Assistance Grant

If you’re uninsured, or unable to claim insurance, you may be eligible for a one-off payment as a contribution towards repairs to your home to make it secure and safe. This grant is income tested. Amount: Grants of up to $10,995 for single adults and up to $14,685 for couples/families are available.

How can I apply?

Online: Community Recovery Portal www.communityrecovery.qld.gov.au. Phone: Community Recovery Hotline 1800 173 349. Face-to-face: Community Recovery Hub or outreach visit.

Find out more here.