QLD Fire & Emergency Services
Storm response & recovery information
Ipswich and surrounding regions have been impacted by severe hail storms in recent weeks. The Bureau of Meteorology is predicting more severe storm events throughout the season.
We encourage Ipswich residents and visitors to stay informed, be prepared and look after each other during these times.
This page is designed to be a source of information to help residents who have been impacted by the recent hail storms. Keep checking the page regularly as it will be updated as new information comes to hand.
Council is assisting the community in the following ways:
Information about natural disasters and financial assistance grants, in a range of languages, is available here.
If you have a question which cannot be answered by the information on this page, please email Council at firstname.lastname@example.org We will get back to you with a response as soon as possible.
Stay informed and find support via the links below.
Storm response & recovery information
Contact the SES for flood or storm assisstance
Council's emergency & disaster dashboard
Recovery after a disaster
One-off crisis payments for other extreme circumstances
Hail Relief Campaign
Ipswich City Council has partnered with GIVIT to manage donated funds and all offers of goods and services following destructive storms in south-east Queensland. Hundreds of homes are uninhabitable and many more have severe damage, including loss of food, essential household items, furniture, clothes, school and work uniforms and equipment.
How to donate
To help people affected by the recent severe storms you can donate funds, goods, time and services online at givit.org.au.
How to access support
GIVIT is working closely with Ipswich City Council, UnitingCare, Lifeline and Springfield YMCA Community Centre teams who are on the ground providing emergency assistance. Please get in touch with the teams in your area.
The Queensland Government has activated the following grants for defined areas within Greater Springfield area (Springfield and Springfield Lakes), Rosewood and Willowbank:
1. Emergency Hardship Assistance Grant
To support people directly impacted by a disaster who are unable to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation. Amount: The amount available is $180 per person, or up to $900 for a family of five or more.
2. Essential Household Contents Grant
If people are uninsured or unable to claim insurance, they may be eligible for financial assistance to provide a contribution towards replacing or repairing essential household contents, such as beds, linen and white goods, that have been lost or damaged in a disaster. This grant is income tested. Amount: Up to $1,765 for single adults, and up to $5,300 for couples/families.
3. Essential Services Safety and Re-connection Scheme
If people are uninsured, or unable to claim insurance, they may be eligible for a grant to help reconnect essential services that were damaged by a disaster. This grant is income tested. Amount: There are two parts to the grant:
a) Inspection: up to $200 towards a safety inspection for each essential service needing re-connection (electricity, gas, water and sewerage or septic system)
b) Repair: up to $4,200 towards repair work to enable essential services to be reconnected (for example, electrical rewiring)
4. Structural Assistance Grant
If you’re uninsured, or unable to claim insurance, you may be eligible for a one-off payment as a contribution towards repairs to your home to make it secure and safe. This grant is income tested. Amount: Grants of up to $10,995 for single adults and up to $14,685 for couples/families are available.
How can I apply?
Online: Community Recovery Portal www.communityrecovery.qld.gov.au. Phone: Community Recovery Hotline 1800 173 349. Face-to-face: Community Recovery Hub or outreach visit.
Find out more here.
ACKNOWLEDGEMENT OF COUNTRY
Ipswich City Council respectfully acknowledges the Traditional Owners as custodians of the land and waters we share. We pay our respects to their elders past, present and emerging, as the keepers of the traditions, customs, cultures and stories of proud peoples.
Phone: (07) 3810 6666
Postal: PO Box 191, Ipswich QLD 4305, Australia
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Please note that we will ask you to lodge your complaint in writing. Council will endeavour to:
Corporate Services and Risk Manager
Postal address: PO Box 191, Ipswich, QLD, 4305
Phone: (07) 3810 6222
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