What you shared

Each year, Ipswich Libraries conduct community consultations to determine satisfaction levels and identify areas for improvement.

This year the feedback survey indicates customer satisfaction for the Karalee Library Pod has reached an all-time high, while the number of respondents visiting our libraries to study, work and read has more than doubled.

A total of 1,464 people completed the survey and the community shared beneficial information.

What you told us.

44 respondents (3%) provided suggestions, such as the following suggestions that would help them visit the library more often.

Collection

More and improved collection, digital resources as well as more events and programs.
Branches

Increased individual study spaces, private areas with USB ports and comfortable seating, and water stations
Library Programs

Advertising programs and services on social media and schools.
Access

Improved parking facilities and extended opening hours

Your comments

*comments from 2023/2024 Library Survey participants

How you shared

Opportunities for the community to share ideas and preferences about the Ipswich City Council Libraries were made available both in-person at Ipswich Libraries locations and at the 2024 Ipswich Show, as well as online.

If you provided your details to enter the competition or receive further information, they will be kept confidential and in accordance with the Information Privacy Act 2009.