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Consultation opened
Monday 22 June 2026
Consultation closes
Sunday 26 July 2026

⭐Project background

Project background

Ipswich is projected to grow to over half a million people by 2041. Effective community engagement has never been more important.

The Community Engagement Policy applies to all council staff and is scheduled for review in November 2026.

Before that happens, we want to hear from staff who engage with the community as part of their role.

Your feedback will help shape an updated policy that is practical, effective and reflects the realities of engaging a growing and diverse community. This includes:

  • Whether the policy supports you to engage effectively
  • Where there are gaps or barriers in the practice
  • How council can build engagement capability across the organisation.

Have your say by 26 July 2026.

Community engagement process

Internal community engagement process — 10 steps

Step 1 of 10

Initial contact

The Project Lead (PL) submits a request to the Community Research and Engagement (CRE) Team for support. An initial meeting is set up to discuss the project further.

🗪 Have your say

Have your say

Your experience working with the Community Engagement Policy matters. Please take a few minutes to share what is working, what could be better, and what would help you engage more effectively in your role. Submit your feedback using one of the engagement channels below:

💡Ideas wall

What would make community engagement work better at council?

Share your ideas openly. There are no right or wrong answers. (max 140 characters).

You have 140 characters left
Moderation Policy

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❓FAQ

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  • What can be influenced:

    Policy updates: Community members and council staff can help update the Community Engagement Policy. Your ideas will help make our projects clearer, easier to access, better timed, and better supported.

  • What can not be influenced:

    • Final approval: The elected council makes the final decision and must officially vote to adopt the policy.
    • Deadline: The policy must be renewed by November 2026.
    • The law: We must follow all legal rules under the Human Rights Act 2019 and council's official responsibilities.

Consultation closes on 26 July 2026. To view the community project page, click the link below.

Acknowledgement of Country

Ipswich City Council respectfully acknowledges the Traditional Owners, the Jagera, Yuggera and Ugarapul People of the Yugara/Yagara Language Group, as custodians of the land and waters we share. We pay our respects to their Elders past and present, as the keepers of the traditions, customs, cultures and stories of proud peoples.



Phone: (07) 3810 6666

Email: communityengagement@ipswich.qld.gov.au

Postal: PO Box 191, Ipswich QLD 4305, Australia

Ipswich City Council protects your personal information in accordance with the Information Privacy Act 2009 (Qld) and the Queensland Privacy Principles (QPP).