What you shared

The community was asked to provide feedback on how Ipswich City Council can improve resource recovery across the city. See a summary of what you shared with us below, or read the Community Engagement Report.

Who participated

Demographic data was captured as part of engagement activities to understand the diversity of respondents. See a breakdown below.
Gender Breakdown
Location breakdown
Age breakdown

What you shared

  • Awareness

    Overall, advertising efforts were seen by approximately 75% of respondents, most commonly through online/social media channels (51%).

  • Knowledge

    96% stated they placed recyclable waste straight into the recycling bin with no bagging and 9% bagged in a paper bag, indicating strong community awareness on appropriate recycling practices to avoid contamination. It is noted however, 12% still believed plastic bags are accepted in recycling bins.

  • Education

    Feedback throughout the survey indicated support for further education. The most popular request was for bin stickers, although other resources were welcomed. Comments also suggested some form of reward system may provide further motivation for behavioural change.

  • Impact

    While sentiment remained similar across phase 1 and 2, there were incremental shifts noted in the awareness and usage of the following resource recovery solutions:

    • Usage of battery collection bins and charity and second-hand stores or donation bins increased
    • Improved awareness of ink cartridge recycling, paint and packaging collection points, and free disposal of e-waste, whitegoods, print and co-mingle recyclables at Ipswich resource recovery centres.

How you shared

The community was able to submit feedback between 1 September and 3 October using one of the engagement channels below:

  • Completing our online survey (see details below)
  • Attending a community engagement event (see details below)
  • Completing a hard copy survey
  • Calling our Contact Centre at 3810 6666

Online engagement activities can be seen below.

Online survey

Attend a pop up event

Speak to council staff out in the community about resource recovery.

  • 2 September 2025

    Time: 10am - 2pm

    Location: Ripley Town Centre (outside Woolworths)

  • 13 September 2025

    Time: 9am - 1pm

    Location: Nicholas Street Precinct (The Handmade Expo Markets)

  • 20 September 2025

    Time: 9am - 3:30pm

    Location: Corner of Queen Street and Edmond Street, Marburg (Black Snake Creek Festival)

  • 23 September 2025

    Time: 10am - 2pm

    Location: Brookwater Village Shopping Centre (outside Woolworths)

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