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Project Background

Council’s municipal solid waste (MSW) recycling rate currently tracks at 27%, well below the recycling target of 50% by 2025. Research shows that our city's yellow-lid recycling bin contamination rate is high compared to some neighbouring councils. Additionally, many recyclable items are being lost to landfill through the red-lid general waste bins. There is an urgent need for council to improve yellow-lid recycling to work towards the targets, in line with the Resource Recovery Strategy.

Council is participating in the state government's Let's Get It Sorted initiative to support waste reduction, improve recycling and implement behaviour change interventions in order to improve kerbside recycling collection services.

We have now gathered feedback from the community to understand public perspectives and drivers behind waste and resource recovery behaviours. These insights will help us continue to improve our services and become a more sustainable and liveable city. A second phase of engagement will then be run in September 2025 to see the initial impact of changes made based on phase 1 feedback.

Click the +Follow button at the top of this page to be updated for the next phase of engagement and other project updates.


Help shape resource recovery in Ipswich

How you shared

The community was invited to submit their feedback using one of the engagement channels below:

  • Completing our online survey
  • Attending a pop up event (see details below)
  • Submitting a hard copy survey
  • Emailing us directly at communityengagement@ipswich.qld.gov.au
  • Calling our Contact Centre at 3810 6666

Online survey

Pop up events

The project team hosted four in-person pop up sessions for you to share your feedback.
  • Town Square Redbank Plains

    Near Woolworths

    Saturday 12 April 2025

    9am - 11am

    357-403 Redbank Plains Road, Redbank Plains


  • Goodna Marketplace

    Near Woolworths

    Saturday 26 April 2025

    9am - 11am

    2 Smiths Road, Goodna

  • Brassall Shopping Centre

    In front of Bendigo Bank

    Tuesday 29 April 2025

    10am - 12pm

    68 Hunter Street, Brassall

  • Riverlink Shopping Centre

    Between Athlete's Foot and Sushia

    Tuesday 6 May 2025

    11am - 1pm

    Cnr Downs St and The Terrace, Ipswich

Acknowledgement of Country

Ipswich City Council respectfully acknowledges the Traditional Owners, the Jagera, Yuggera and Ugarapul People of the Yugara/Yagara Language Group, as custodians of the land and waters we share. We pay our respects to their Elders past and present, as the keepers of the traditions, customs, cultures and stories of proud peoples.



Phone: (07) 3810 6666

Email: communityengagement@ipswich.qld.gov.au

Postal: PO Box 191, Ipswich QLD 4305, Australia

Join the Community Panel

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